SMS & Outbound Calling Consent

Elite Online Services LLC uses direct SMS messaging and outbound telephone calls solely to communicate with customers who have requested a cash offer for electronics (phones, MacBooks, cameras, lenses, drones) or initiated an inquiry with our team in Shrewsbury and Central Massachusetts.

Consent to receive text messages and telephone calls is captured when a user voluntarily submits their contact details to Elite Online Services LLC through any of the following methods:

• Completing the Cash Offer Estimator on eliteonlineservice.com and requesting a locked photo quote.
• Initiating a conversation via the on-site website chat widget or SMS bubble.
• Calling our business telephone number at 508-571-0410 and requesting a quote callback or follow-up text.
• Submitting photos of electronic items via text message to receive a locked buyout price.

Consent to receive marketing or transactional messages is never a condition of purchase or sale.

Transactional messages sent under this campaign are strictly related to your electronics sale:

• Locked Cash Offer Confirmations: Estimated payouts and verified photo quotes for your specific devices.
• Photo Submission Instructions: Guidance on how to share clear photos of screens, serials, and battery health.
• Meetup & Appointment Reminders: Coordination of meetup time, safe public location (pharmacy parking lot or bank lobby), and arrival alerts.
• Payment Confirmations: Receipts and notifications verifying your cash, Zelle, or Venmo payout upon inspection.
• Customer Support: Direct, two-way answers to your questions about our electronics purchasing process.

By providing your phone number on our website or calling our line, you authorize Elite Online Services LLC and our authorized representatives to place outbound voice calls to your phone number.

• Calls are placed solely to discuss, verify, or finalize your device cash offer, inspect photos, schedule the local meetup, or answer your inquiries.
• Calls may be made during standard business hours (Monday–Sunday, 8:00 AM – 8:00 PM EST).
• We do not place cold telemarketing calls or autodialed sales robocalls.
• Standard telephone minutes and carrier rates apply according to your wireless plan.

Message Frequency

Message frequency varies based on transaction status. An active quote inquiry typically involves between two (2) and six (6) messages per transaction (quote delivery, scheduling, and arrival reminder).

Rates

Message and data rates may apply. Check with your mobile carrier for your plan's specific messaging and data charges.

Carrier Disclaimer

Mobile carriers (including AT&T, Verizon, T-Mobile®, Sprint, and regional carriers) are not liable for delayed or undelivered messages. Delivery is subject to effective transmission by your wireless provider.

You may revoke your consent to receive text messages at any time. We support standard carrier opt-out keywords:

To revoke outbound voice calling consent, simply inform our representative during a call or call us directly at 508-571-0410.

If you experience any issues or need assistance with our messaging service:

Elite Online Services LLC takes consumer privacy and carrier compliance seriously. We strictly uphold the following commitments:

• No Sale of Phone Numbers: Mobile information and phone numbers will NEVER be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes.
• Strict Purpose Limitation: Phone numbers are used solely for direct communication regarding your specific device inquiry or cash transaction.
• Data Protection: We maintain administrative and technical safeguards to keep all customer phone records confidential.

For full details on our data protection practices, please review our comprehensive Privacy Policy.

For compliance questions regarding our A2P 10DLC registration, TCPA policies, or to verify your communication status, contact our team: